Effective Date: July 10, 2026
At Waste Warriorz (ABN 82 631 428 911), we believe in quiet confidence, direct communication, and total transparency. Just as we are upfront about our pricing and services, we are completely transparent about how we handle your personal information.
This Privacy Policy explains how we collect, use, protect, and handle your personal data when you visit our website (wastewarriorz.com.au and wastewarriorz.info), contact us by phone or email, or use our hands-on rubbish removal services across South West Sydney.
1. What Personal Information We Collect
To provide our same-day, on-site quoting and junk removal services, we only collect the information necessary to get the job done. This may include:
- Contact Information: Your name, phone number, and email address.
- Service Information: Your property address, property access details (e.g., stairs or driveway access), and descriptions of the waste being removed.
- Financial Information: Payment details, billing addresses, and transaction history required to process your invoice.
- Property Media: Before-and-after photographs of the cleared spaces. We use these for our own service records, and occasionally for social media marketing to show the visual transformation of a space. We do not capture or publish identifiable personal items or people without your consent.
- Digital and Analytics Data: Information collected automatically when you visit our website, including IP addresses, browser types, and standard Google Analytics data. We also utilize CallRail to track inbound phone calls from our marketing campaigns, which may log your phone number, call duration, and call audio for quality and training purposes.
2. How We Collect Your Information
We collect information directly from you through the following channels:
- When you call or text our business phone number (0412 431 135) or our CallRail tracking numbers.
- When you email us at davey@wastewarriorz.info.
- When you fill out a contact form or inquiry on wastewarriorz.com.au or wastewarriorz.info.
- When you interact with our social media profiles on Instagram, Facebook, TikTok, or our Google My Business profile.
- In person, when David or our crew arrives at your property to conduct a free on-site quote.
- From third parties, such as property managers, facility managers, or real estate agents who book our services on your behalf to clear a property.
3. How We Use Your Information
We do not sell your personal data. We use the information we collect strictly to operate our business and deliver a reliable service. Specifically, we use it to:
- Drive to your location (from Campbelltown to Bankstown and surrounding areas) to provide a firm, on-site quote.
- Communicate with you regarding our arrival times, same-day scheduling, and specific waste exclusions (such as asbestos or flammables).
- Process payments and issue invoices for completed trailer loads.
- Honor our personal damage accountability guarantee. If an issue arises at your property, we need your accurate contact and property details to make it right.
- Maintain compliance with NSW waste disposal laws and duty-of-care requirements.
- Improve our digital footprint and marketing efficiency through website analytics and call tracking.
4. How We Share Your Information
We only share your information with trusted third parties necessary to execute our service and run our business operations:
- Waste Facilities: In commercial or B2B contexts (such as facility management or real estate clear-outs), we may be required to document the origin of the waste to comply with registered waste facility requirements and NSW EPA regulations.
- Service Providers: We share necessary digital data with platforms that keep our business running, such as our web host, CallRail (for phone tracking), Google (for maps, email, and analytics), and our payment processors.
- Legal Obligations: We will disclose personal information if required by law, or to protect the safety, rights, or property of Waste Warriorz, our crew, or our customers.
5. Security of Your Information
We take the protection of your personal information seriously. We use standard digital security measures to ensure that your contact and payment details are kept safe from unauthorized access, alteration, or disclosure. All physical records or notes taken during on-site quoting are secured by the business owner.
6. Cookies and Tracking Technologies
Our website (wastewarriorz.com.au) uses cookies to ensure you get the best experience. These cookies help us understand how users navigate our site and allow us to measure the performance of our local marketing campaigns. You can choose to disable cookies through your web browser settings, though this may affect certain functionalities of our website.
7. Accessing and Correcting Your Information
You have the right to know what personal data we hold about you and to ask for it to be corrected if it is inaccurate. If you need to update your details, request a copy of past invoices, or ask us to delete your information, you can contact us directly. We handle these requests with the same speed and efficiency as our rubbish removals.
8. Changes to This Privacy Policy
As our business grows, we may occasionally update this Privacy Policy. Any changes will be posted directly to this page. The rules of our service—clear communication, firm prices, and doing the heavy lifting—will not change, and neither will our commitment to your privacy.
9. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please reach out to us directly.
Waste Warriorz
Business Owner: David Ung
Email: davey@wastewarriorz.info
Phone: 0412 431 135
Address: 147 Ingleburn Gardens Dr, Bardia NSW 2565
Website: https://wastewarriorz.com.au